Privacy Policy
SageDesk provides the operating system for business phone calls, currently focused on AI receptionist and front-desk workflows for administrative tasks such as bookings, confirmations, reschedules, and human handoff. This Privacy Policy explains how SageDesk collects, uses, and protects information when a business uses the SageDesk website or product.
Who this policy applies to
This policy applies to visitors to www.sagedesk.in, customers evaluating or using SageDesk, and authorized users who connect third-party tools such as Google Calendar to support scheduling workflows.
Information SageDesk may collect
- Business contact details such as name, company, email address, and inquiry context.
- Operational data needed to provide receptionist and scheduling workflows.
- Appointment and event details required to create, update, or cancel invites.
- Integration metadata, logs, and security records needed to operate and protect the service.
How SageDesk uses connected calendar access
If a customer authorizes SageDesk to access Google Calendar or a similar calendar system, SageDesk uses that access only to provide the scheduling actions requested by the customer. This can include checking calendar availability, creating appointment invites, modifying appointment invites, rescheduling appointments, and cancelling appointment invites.
SageDesk does not use connected calendar access for unrelated advertising purposes. Calendar-connected data is used to deliver the receptionist and front-desk workflow the customer has asked SageDesk to perform.
How SageDesk uses information more generally
- To operate the website and respond to inbound inquiries.
- To provide, maintain, secure, and support the SageDesk service.
- To create structured scheduling outcomes such as bookings, confirmations, and handoffs.
- To investigate misuse, prevent fraud, and meet legal obligations.
How information may be shared
SageDesk may share information with infrastructure, analytics, communications, or integration providers only where needed to run the service; with a customer’s authorized staff and connected systems; or when required by law, regulation, or a valid legal process.
Retention and security
SageDesk keeps information for as long as needed to provide the service, meet contractual or legal obligations, resolve disputes, and maintain reasonable business records. SageDesk uses administrative, technical, and organizational safeguards appropriate to the nature of the data and the service.
Your choices
Customers can choose whether to connect calendar integrations and can revoke that access through the relevant provider or by contacting SageDesk. To ask about access, correction, deletion, or policy questions, email hello@sagedesk.in.
Policy updates
SageDesk may update this Privacy Policy from time to time. Material updates will be reflected on this page with a revised effective date.
For a plain-English summary: if you connect a calendar, SageDesk uses that permission to help schedule appointments and manage invites — not as a backstage pass for unrelated nonsense.